Other Selected Work
How to Solve a Murder: The Fine Art of Being a Polygraph Examiner — The Guardian for Amazon
Aliens: Colonial Marines and the Tragedy of Glitchy Games — SmartBear Software
Photoshop: Changing the Game for UFO Research Since 1990 — Adobe Conversations
Educating Global Citizens? There’s an App for That — Pearson Labs
It's a Bird! It's a Plane! No, It's Just Another Delivery Drone — The CX Report for Genesys
Alibaba's Global Shopping Festival, Explained — Alibaba's Alizila
AliCloud Beats World in Computing Speed Trials — Alibaba's Alizila
Three Answers to Three Questions on How Inclusive Business Will Help Achieve SDGs — The Guardian for UPS
Get Smart: Careful Code Review and the Internet of Things — SmartBear Software
We, the Cosmic Latecomers — The Evolutionary
What Does the Transit of Venus Mean About Your Place in the Cosmos? — The Evolutionary
Will the Future Be As Bright As You Think? — The Huffington Post
If You’re Spiritually Lost, You May Suffer from Amythia — The Evolutionary
Big Brother's 2015 Customer Experience Strategy — The CX Report for Genesys
Handwriting Strikes Back: Will Wearable Tech Make Typing Obsolete? — Pearson Labs
Upgrading Hardware and Software Together Pays Off — Dell's Tech Page One
5 Smart Devices to Keep the Kids Healthy and Safe — Dell's Tech Page One
The Top 5 Ways to Drive Customers Away — The CX Report for Genesys
Manage Customers' Journeys, Don't Take Them for a Ride — The CX Report for Genesys
SmartBear Software's "What Is" series, 2013 - 2014:
- What Is Mobile Testing?
- What Is Web Performance Monitoring?
- What Is APM?
- What Is Microservices Architecture?
- What Is Service Virtualization?
- What Is Root-Cause Analysis?
- What Is Real-User Monitoring?
- What Is Hypermedia?
- What Is Agile Testing?
- What Is Code Review?
- What Is Regression Testing?
- What Is Load Testing?